Privacy Policy

1. Overview

Pittsburg Concrete ("we," "us," or "our") operates the website pittsburgconcretecontractor.com. This Privacy Policy explains what information we collect when you visit or interact with our website, how we use that information, and what choices you have. We are committed to handling your information responsibly.

2. Information We Collect

We collect two categories of information:

a. Information You Provide

When you submit a contact or estimate request form on our website, you may provide your name, phone number, email address, property address, and a description of your project. We use this information only to respond to your inquiry and to schedule or follow up on your service request.

b. Information Collected Automatically

When you visit our website, standard web server logs and analytics tools may collect technical information including your IP address, browser type, referring URL, pages viewed, and time of visit. This information is collected in aggregate and is used to understand how visitors use our website so we can improve it. We may use third-party analytics services, such as Google Analytics, to assist with this analysis.

3. Cookies

Our website may use cookies - small text files stored on your browser - to support analytics and to remember preferences. You can configure your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some parts of the website may not function as intended. We do not use cookies for advertising or to track you across other websites.

4. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your service inquiry or estimate request.
• To schedule and coordinate your project.
• To communicate with you about your job, including follow-up after completion.
• To improve our website and understand how visitors use it.
• To comply with applicable laws and regulations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Third-Party Services

Our contact forms are processed through Tally (tally.so), a third-party form service. Information you submit through these forms is subject to Tally's privacy practices in addition to ours. We may also use Google Analytics to analyze website usage. Google's data practices are governed by Google's own privacy policy. We do not share your personal contact information with these services beyond what is necessary for them to operate.

6. Data Retention

We retain contact information you provide for as long as needed to complete your service request and maintain reasonable business records, typically no longer than three years after your last interaction with us. Analytics data is retained in aggregate form for up to 26 months. You may request deletion of your personal information at any time by contacting us.

7. Your Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of any future marketing communications.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us using the information in Section 9 below.

8. Security

We take reasonable steps to protect the information you provide against unauthorized access, disclosure, or loss. Our website is served over HTTPS. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. If you believe your information has been mishandled, please contact us immediately.

9. Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise any of your rights, contact us:

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes acceptance of the updated policy.